Refund policy

Return and Refund Policy

Damaged or defective items: If your item arrives damaged, defective, or not working as described, reach out through our contact page within 14 days of delivery with your order number and a photo or short video of the issue. We will send you a free replacement or issue a full refund, your choice. You do not need to ship the item back unless we ask you to.

Wrong or missing items: If you received the wrong item or your package is missing something, contact us within 14 days of delivery and we will make it right at no cost to you.

Lost packages: If your tracking shows no movement for 10 business days or your order has not arrived within 20 business days, contact us and we will send a replacement or a full refund.

Change of mind: We do not accept returns for change of mind on items that arrive in working condition.

Refunds are issued to your original payment method within 5-10 business days after approval.